House of Zenvyra
Refund Policy.
Every House of Zenvyra creation is made with attention, intention, and care. We want you to feel confident with every piece you receive.
Returns & Exchanges
As our products are created through a print-on-demand process, we currently accept returns or exchanges only for damaged, defective, or incorrect products received.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order details and clear product images.
Size & Preference Changes
Please check the size guide carefully before ordering. We are unable to accept returns due to incorrect size selection or change of preference after production.
Refund Process
Approved refunds or replacements will be processed after review of the issue according to our policy.
Contact
For refund related assistance, please contact us at care@houseofzenvyra.com.